Your Privacy, Our Commitment
Here are six core principles that guide how 7spim handles your personal data every single day.
Secure Data Storage
All personal data collected by 7spim is stored on SSL-encrypted, access-controlled servers. We use industry-standard encryption at rest and in transit to protect your information from unauthorised access, loss, or disclosure.
KYC & Identity Protection
Identity documents submitted for KYC verification on 7spim are used solely for the purpose of age and identity verification. They are never shared with third parties for commercial purposes and are retained only for the period required by PAGCOR regulations.
Your Rights as a Player
You have the right to access, correct, and request deletion of the personal data 7spim holds about you at any time. Submit a request to our support team and we will respond within the timeframes required by Philippine data privacy law.
Transparent Cookie Use
7spim uses cookies and similar tracking technologies strictly for platform functionality, session management, and performance analytics. We do not sell cookie data to third-party advertisers. You can manage cookie preferences from your browser settings.
Marketing Opt-In Only
7spim will only send you promotional emails, SMS messages, or push notifications if you have actively opted in during registration or through your account settings. You can withdraw your marketing consent at any time — no questions asked.
PAGCOR Regulatory Compliance
7spim operates under the PAGCOR regulatory framework and is legally required to share certain player data with PAGCOR and relevant Philippine law enforcement authorities upon request. All such disclosures are made strictly in accordance with applicable law.
Introduction
This Privacy Policy ("Policy") describes how 7spim ("we", "us", or "our"), the operator of the online gaming platform accessible at 7spim.net (the "Platform"), collects, uses, stores, and protects the personal information of registered players and visitors ("you" or "your").
This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and applicable directives issued by the National Privacy Commission (NPC). It applies to all personal data processed by 7spim in connection with your registration, use of the Platform, participation in games, financial transactions, and communications with our support team.
By registering an account or using any part of the 7spim Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read alongside our Terms & Conditions, which together form the complete agreement governing your use of the 7spim Platform. If you do not agree to this Policy, you must cease using the Platform and request account closure by contacting our support team.
Personal Data We Collect
7spim collects personal data that you provide directly, data generated automatically through your use of the Platform, and data obtained from third-party service providers where legally permitted. The categories of data we collect are as follows:
2.1 Registration and Account Data
When you create a 7spim account, we collect:
- Full legal name
- Date of birth (for 21+ age verification)
- Valid email address
- Philippine mobile number
- Username and encrypted password
- Residential address (for KYC and AML purposes)
2.2 Identity Verification (KYC) Data
To comply with PAGCOR's Know Your Customer requirements and the Anti-Money Laundering Act (AMLA), we collect:
- Copies of government-issued photo identification (PhilSys National ID, passport, driver's license, SSS, GSIS, or PRC ID)
- Proof of address documents (utility bills, bank statements dated within three months)
- Proof of payment method ownership (e-wallet screenshots, bank account verification)
- Selfie or liveness verification images where required by our KYC provider
2.3 Financial Transaction Data
When you make deposits or withdrawals via GCash, PayMaya, BPI, BDO, or Metrobank, we collect:
- Transaction amounts, dates, and reference numbers
- Payment method identifiers (e-wallet account numbers, partial bank account numbers)
- Deposit and withdrawal history associated with your account
2.4 Gaming Activity Data
We record all gaming activity on your 7spim account, including game sessions, wager amounts, win/loss outcomes, bet history across slots, live casino, sports betting, bingo, and sabong, and bonus redemption records. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting.
2.5 Technical and Usage Data
When you access the 7spim Platform, we automatically collect:
- IP address and approximate geolocation (country/region level)
- Device type, operating system, and browser version
- Session timestamps, pages visited, and features used
- Referral source and campaign tracking identifiers (where applicable)
- Cookie and similar tracking technology data (see Section 5)
2.6 Communications Data
We retain records of your communications with our customer support team, including live chat transcripts, email correspondence, and any information you voluntarily provide when submitting a complaint, responsible gaming request, or feedback form.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, email, mobile, DOB | Account creation & login |
| KYC Data | Government ID, selfie, address proof | Age & identity verification |
| Financial Data | GCash/BPI transaction records | Payment processing & AML |
| Gaming Data | Bet history, session logs | Account management & disputes |
| Technical Data | IP address, device info, cookies | Security & analytics |
| Communications Data | Support chat, emails | Customer service & complaints |
How We Use Your Personal Data
7spim uses the personal data we collect for the following purposes. We will only use your data in a manner consistent with the purpose for which it was collected, unless we have obtained your additional consent or are required to do so by law.
- Account Registration and Management: To create and maintain your 7spim player account, authenticate your identity at login, and manage your account settings and preferences.
- Age and Identity Verification: To verify that you meet the minimum age requirement of 21 years as mandated under PAGCOR regulations, and to confirm your identity in compliance with KYC obligations under Philippine anti-money laundering law.
- Payment Processing: To process deposits via GCash, PayMaya, BPI, BDO, and Metrobank, and to process withdrawal requests to your verified payment method, including transaction record-keeping required by Philippine financial regulations.
- Game Service Delivery: To provide access to all 7spim game titles, maintain game session records, resolve disputes based on server-side logs, and deliver bonus credits and promotions to eligible accounts.
- Responsible Gaming: To monitor gaming patterns for indicators of problem gambling, apply deposit limits, cooling-off periods, or self-exclusion restrictions requested by you, and to fulfil our obligations under PAGCOR's responsible gaming framework.
- Fraud Prevention and Security: To detect and prevent fraud, money laundering, account takeover attempts, duplicate account creation, and other prohibited conduct as defined in our Terms & Conditions.
- Regulatory Compliance: To comply with legal obligations under Philippine law, including reporting requirements to PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC).
- Customer Support: To respond to your enquiries, resolve complaints, and provide technical assistance through our 24/7 support team.
- Marketing Communications (Opt-In Only): To send promotional offers, bonus notifications, and platform updates to players who have expressly opted in to receive marketing communications. You may opt out at any time.
- Platform Analytics and Improvement: To analyse usage patterns, measure feature performance, and improve the overall player experience on the 7spim Platform.
Legal Basis for Processing
7spim processes your personal data on the following legal grounds as recognised under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations:
- Contractual Necessity: Processing is necessary for the performance of our contract with you — specifically, the Terms & Conditions you accepted upon registration. This covers account management, payment processing, and game service delivery.
- Legal Obligation: Processing is required to comply with applicable Philippine law, including PAGCOR licensing conditions, Anti-Money Laundering Act (AMLA) reporting requirements, and data retention obligations.
- Legitimate Interests: Processing is necessary for our legitimate business interests in fraud detection, platform security, abuse prevention, and business analytics — provided those interests are not overridden by your rights and freedoms.
- Consent: For marketing communications and any optional data processing not covered by the above grounds, we rely on your freely given, informed consent. You may withdraw your consent at any time by contacting [email protected] or adjusting your account preferences.
Withdrawing your consent for marketing communications will not affect the lawfulness of any processing already carried out prior to the withdrawal, and will not affect processing carried out on grounds other than consent.
Cookies and Tracking Technologies
5.1 What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to remember information about your visit, such as your login session, language preferences, and browsing behaviour within the site. 7spim uses cookies and similar technologies including local storage and session tokens to operate and improve the Platform.
5.2 Types of Cookies We Use
- Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication tokens that keep you logged in, security cookies that protect against CSRF attacks, and cookies that maintain your game state. These cannot be disabled without breaking core Platform functionality.
- Performance and Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate the Platform — for example, which pages are most visited and where users exit. This helps us improve the 7spim experience. No personally identifiable information is stored in analytics cookies.
- Functional Cookies: Remember your preferences such as language settings, responsible gaming limit configurations, and notification preferences across sessions.
- Marketing Cookies (Opt-In Only): If you have opted in to marketing communications, we may use cookies to track which promotional campaigns led you to the Platform, so we can measure campaign effectiveness. We do not use marketing cookies to serve ads on third-party websites.
5.3 Managing Cookies
You can manage or delete cookies through your browser settings. Most modern browsers allow you to refuse all cookies, accept only first-party cookies, or delete cookies after each session. Please note that disabling strictly necessary cookies will prevent you from accessing your 7spim account and using core Platform features. For guidance on cookie management for your specific browser, refer to your browser's official help documentation.
Data Sharing and Disclosure
7spim does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. We only share your personal data in the following circumstances:
6.1 Service Providers
We engage carefully selected third-party service providers who process personal data on our behalf, strictly under our instructions and subject to data processing agreements that comply with Philippine data privacy law. These include:
- KYC and Identity Verification Providers: To perform automated or assisted document verification and age confirmation.
- Payment Processors: GCash, PayMaya, and Philippine banking partners (BPI, BDO, Metrobank) to facilitate deposit and withdrawal transactions.
- Cloud Hosting Providers: To provide secure, scalable server infrastructure for the Platform.
- Customer Support Platforms: To power our live chat and ticketing system for player support.
- Analytics Providers: To generate aggregated, anonymised performance reports for internal use only.
6.2 Regulatory and Legal Disclosures
7spim is legally required to disclose certain player information to the following bodies upon receipt of a lawful request:
- PAGCOR — as the licensing and regulatory authority governing 7spim's operations in the Philippines.
- Anti-Money Laundering Council (AMLC) — for reporting of covered transactions and suspicious activity reports under RA 9160 (Anti-Money Laundering Act) and its amendments.
- National Privacy Commission (NPC) — in connection with any data breach notification obligations or regulatory investigations.
- Philippine law enforcement agencies — where compelled by a valid court order, subpoena, or equivalent legal process.
6.3 Business Transfers
In the event that 7spim undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to how your data is processed before they take effect.
Important: 7spim will never share your personal data with third-party advertisers, data brokers, or unrelated businesses. Any sharing of data is strictly limited to the categories described above and is governed by binding data processing agreements.
Data Retention
7spim retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulatory requirements. The following general retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Regulatory and legal obligations |
| KYC documents | 5 years from account closure | AMLA retention requirements |
| Financial transaction records | 5 years from transaction date | AMLA and PAGCOR audit requirements |
| Gaming activity logs | 3 years from account closure | Dispute resolution and regulatory audits |
| Support communications | 2 years from last interaction | Customer service and complaint resolution |
| Marketing consent records | Duration of consent + 2 years | Proof of consent under NPC guidelines |
Following the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Where data must be retained beyond account closure solely for legal compliance purposes, it is isolated from active processing systems and access is strictly limited.
Your Data Rights
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 7spim:
- Right to Be Informed: You have the right to know what personal data we collect, how it is used, and with whom it is shared. This Privacy Policy fulfils that right.
- Right of Access: You may request a copy of the personal data we hold about you, including your account information, gaming history, KYC records, and transaction logs.
- Right to Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request correction. You may update basic account details directly through your account dashboard, or contact support for KYC-related corrections.
- Right to Erasure (Right to Be Forgotten): You may request deletion of your personal data. Please note that this right is subject to overriding obligations under Philippine law — we are required to retain certain financial and KYC records for a minimum of five (5) years regardless of deletion requests.
- Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format where technically feasible.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. Upon receipt of a valid objection, we will cease processing for that purpose immediately.
- Right to Lodge a Complaint: If you believe that 7spim has violated your data privacy rights, you have the right to lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines at www.privacy.gov.ph.
To exercise any of the above rights, please contact our Data Privacy Officer at [email protected] with the subject line "Data Privacy Request". We will acknowledge your request within 72 hours and respond fully within the timeframes prescribed by the NPC — generally within 15 to 30 calendar days, depending on the complexity of the request.
Identity Verification: To protect your privacy, we will verify your identity before processing any data access, rectification, or deletion request. This is to ensure that personal data is never disclosed to or altered by an unauthorised party.
Data Security
7spim implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- TLS/SSL Encryption: All data transmitted between your device and 7spim servers is protected by Transport Layer Security (TLS) encryption. The padlock icon displayed in your browser confirms that your connection to 7spim.net is encrypted.
- Encryption at Rest: Sensitive personal data stored in 7spim's database systems — including KYC documents and payment method details — is encrypted at rest using AES-256 or equivalent standard.
- Access Controls: Access to personal data within 7spim is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of data access required to perform their role. All access is logged and subject to periodic review.
- Password Security: Account passwords are stored using one-way cryptographic hashing. 7spim staff members cannot view your password in plain text. We strongly recommend enabling two-factor authentication (2FA) on your account for additional login security.
- Penetration Testing and Security Audits: 7spim's Platform undergoes regular security assessments, including penetration testing by qualified cybersecurity professionals, to identify and remediate vulnerabilities proactively.
- Incident Response: In the event of a confirmed personal data breach that poses a risk to your rights and freedoms, 7spim will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay as required by Philippine data privacy law.
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your 7spim login credentials and for notifying us immediately if you suspect unauthorised access to your account.
Third-Party Links
The 7spim Platform may contain references to payment processors and other service partners. While we take care to work only with reputable providers, please be aware that third-party websites and services have their own privacy policies that are independent of this Policy. 7spim is not responsible for the privacy practices of any third-party service provider's own platforms or websites.
We encourage you to review the privacy policies of any third-party service — such as your GCash or PayMaya e-wallet provider — before sharing personal information with them in the course of making deposits or withdrawals. Any personal data you provide directly to a third-party payment processor is governed by their own privacy policy, not this one.
Children and Minors
The 7spim Platform is strictly intended for individuals who are at least 21 years of age, in accordance with PAGCOR regulations governing online casino and sports betting services in the Philippines. We do not knowingly collect, use, or retain personal data from individuals below the age of 21.
If you are a parent or guardian and believe that a person under 21 in your care has registered or attempted to register on the 7spim Platform, please contact us immediately at [email protected]. Upon verification, we will immediately deactivate the account and securely delete any personal data collected from the underage individual, except where retention is required for legal compliance purposes (e.g., reporting to PAGCOR).
21+ Only: Access to real-money gaming on 7spim is strictly prohibited for anyone below 21 years of age. Age verification is mandatory for all accounts prior to first withdrawal. PAGCOR regulations require strict enforcement of this restriction.
Changes to This Privacy Policy
7spim reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidelines, or PAGCOR regulatory requirements. The "Last Updated" date at the top of this Policy reflects the most recent revision.
When we make material changes to this Policy — for example, changes that significantly affect how we use your personal data or your rights as a data subject — we will provide notice to registered players via email to the address on file and/or via a prominent notice on the 7spim Platform, at least seven (7) days before the changes take effect.
Your continued use of the 7spim Platform after the effective date of any revised Privacy Policy constitutes your acknowledgement and acceptance of the updated terms. If you do not agree to the revised Policy, you must cease using the Platform and contact our support team to request account closure.
We recommend reviewing this page periodically to stay informed about how 7spim protects your personal data.
Contact Us — Data Privacy Officer
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 7spim, please reach out to our dedicated Data Privacy Officer:
Email: [email protected]
Subject Line: Data Privacy Request
Response Time: Acknowledgement within 72 hours; full response within 15–30 calendar days
Live Chat: Available 24/7 from your 7spim account dashboard
If you are not satisfied with our response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent supervisory authority responsible for enforcing the Data Privacy Act of 2012.
7spim is committed to resolving all data privacy concerns promptly and transparently. Your trust is fundamental to how we operate, and we treat every privacy request with the seriousness it deserves.
Play Safe at 7spim
Your data is protected, your identity is verified, and your gaming experience is backed by PAGCOR regulatory oversight. Explore everything 7spim has to offer — slots, live casino, bingo, and more. GCash-ready. 21+ only.